Returns & Refunds

Our hassle-free return policy ensures your satisfaction with every purchase.

You have 30 days from the delivery date to return any item for a full refund or exchange.

We provide free return shipping for all returns within Bangladesh.

Return Conditions

To be eligible for a return, your item must be:

Email us at returns@zahira.com with your order number and reason for return.

We'll send you a prepaid return label and instructions.

Package the item securely and drop it off at any authorized location.

Once we receive and process your return, you'll get your refund within 5-7 business days.

Refunds will be processed to the same payment method used for the original purchase.

For Bkash payments, refunds will be sent directly to your Bkash account.

The following items cannot be returned:

If you have any questions about returns or refunds, please contact our customer service team at returns@zahira.com or call us at +880-XXX-XXXXXXX.